You may find this statement useful.

Quality as a core value

Consider my lawyer acquaintance . . .

I came upon a good family man; a good business man, a good friend, a good husband and a good lawyer. He had a large following. The inner workings of his life spoke of compassion and a deep sense of responsibility.  He ran a successful business practice.

Many of his clients were drug cartel gangsters and his monthly retainer set out to achieve one objective – to keep them out of jail. Therefore the paragraph above is irrelevant because he is not a quality person. I am not standing in judgement of him – Robert M Pirsig argues that quality is self evident. There are no divisions – your life is not a spreadsheet of categories and values aimed at finding an average.

The aim of life is overall quality – his failure is his choice of clients constitutes an overall failure – his life does not measure up to this simple yet devastating test regardless of what the individual compartmental scores said.

Science is no benchmark for our lives

We have to let go of Science when we manage our lives. There are no compartments and no raw data to work with. There is no separation between subject and object. Our aim is one holistic thing – to be a quality person who by default lives a quality life. Quality is self evident and any attempt to reduce it to values on a spreadsheet will cause quality to vaporize – yet it is as real as it is elusive.


This is where the pursuit of quality is so useful. One idea, one benchmark and one destination. Is my business a quality outfit? Am I a quality person? Yes or No. If Yes, then my personal life, family life, business life (and all the other unneeded compartments) all bear testimony to my quality as a person and the quality of my life.


Instead of spending resources on the accumulation of more and more “facts” we need to pursue one elegant objective i.e. Quality – universal quality in our lives (and everything that makes up our life)